Sage Support Article

How to create a combine RVSpy and DBSpy log?

To create a combined RVSpy and DBSpy log:

1. Open the Sage 300 ERP screen where the error appears.
   1. Open Sage 300 ERP.
   2. If you have any Sage ERP screens open, close them.
      This minimizes the size of the RVSpy and DBSpy log
   3. Open the Sage 300 ERP sscreen where the error appears.
        Example: The error appears when running day end processing. So you need to do the following
      In Inventory Control, click I/C Periodic Processing, then Day End Processing.
      The I/C Day End Processing screen appears.
2. Locate the RVSPY program.
   1. Open Sage 300 ERP.
   2. Under the Help menu, click System Information.
   3. In the Program Directory field, identify the path location.
      The System Information screen appears.
   4. In Windows Explorer, browse to the Program Directory.
   5. Locate and browse the RUNTIME folder.
   6. Locate the a4wRVSpy.exe (the RVSpy program).
3. Run the RVSpy program.
   1. In the Program Directory, click on the a4wRVSpy.exe to open the RVSPY program.
      The following message will appear:”Overwrite contents?”
   2. Click Yes.
4. Configure the RVSpy output setting.
   1. In RVSPY, under the Options menu, click Output.
   2. Use the following settings:
      
   3. In the File field, note the path location.
      This is the location where your RVSPY log will be saved.
   4. Click OK.
      The RVSpy is now ready to record all Sage 300 ERP processes.
   5. Leave the RVSpy screen open.
5. Open DBSpy.
   1. In the RVSpy screen, under the Options menu, click Log DBSpy Messages.
      The following message will appear: “Overwrite conents?”
   2. Click Yes.
      The DBSpy screen appears.
   3. In the DBSpy screen, under the Options menu, click Output.
   4. Use the following Settings:
   5. In the File field, note the path location.

ID:47775Last Modified Date:7-26-2015